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Legal
How we collect, use, and protect your information.
Last updated: May 2026
When you use Technified, we collect basic information from Discord (user ID, username, avatar) and Roblox (user ID, username) through OAuth 2.0.
To power role bindings, we query Roblox data including group ranks, game passes, badges, and asset ownership on your behalf.
For servers using our Staff Activity Tracker, we collect in-game session times, session durations, and custom action logs for monitored games.
Form field responses submitted through our application and appeal system are stored and associated with your account.
We store server configurations, role bindings, verification settings, AutoMod rules, and command permissions that you configure through our dashboard.
We collect logs of verification attempts, API calls, and system interactions to improve our service and prevent abuse.
We use HttpOnly cookies to store session tokens. These cookies are inaccessible to browser scripts, protecting your session from XSS attacks.
CSRF tokens are issued per session and validated on all data-modifying requests to protect against cross-site request forgery.
We do not use advertising, analytics, or cross-site tracking cookies. Our cookies are strictly necessary for service functionality.
Reads your Discord user ID, username, and avatar so we can sign you in to the dashboard. We do not see your email address through this scope.
Reads the list of Discord servers you are a member of so we can show you which servers you can manage with Technified.
Granted by a server administrator when adding the bot. It defines which permissions the bot has inside that server. It is not requested when individual users sign in.
We never request the email, connections, or messages.read scopes. You can revoke OAuth access at any time from your Discord account settings.
Server API keys are stored as a salted hash. Only a short non-secret prefix is kept in plaintext to identify a key in logs and the dashboard.
We log timestamp, requested endpoint, response code, IP address, and last-used time for every API call. These logs are used for security, abuse prevention, and rate-limit enforcement.
You can revoke any API key at any time from the dashboard. Once revoked the key stops working immediately and the hash is deleted shortly after.
Shield is a list of Roblox user IDs that have been observed participating in condo servers (Roblox experiences that violate Roblox's Community Standards). Each entry stores the Roblox user ID, a short reason, and a timestamp. Shield does not contain Discord users or Technified account holders.
Entries are added by automated scrapers that detect condo participation, and by trusted partners who report confirmed cases. We do not add an entry simply because a user joined Technified.
Game owners can query Shield through the API to decide whether to allow a player into their game. Technified itself does not take action on Shield entries; the decision belongs to the game owner.
If you believe your Roblox user ID is on Shield in error, contact privacy@technified.xyz. We will tell you whether you are listed, share the recorded reason, and remove the entry if it cannot be substantiated.
When you open a ticket, the messages, attachments, and metadata in that channel are stored so the server's staff can review and respond. Ticket data is visible to that server's staff and to Technified for abuse prevention.
When a ticket is closed, a transcript may be generated and stored as a file. Transcripts are accessible to authorized staff of the server that created them.
You can request deletion of your messages from a transcript by contacting privacy@technified.xyz with the ticket ID. Server owners can also delete their server's transcripts directly from the dashboard.
Bans, mutes, kicks, warns, and notes are stored with the target user ID, the staff member who issued the action, the reason, and timestamps. These records back the cross-platform moderation features.
Configuration changes made through the dashboard or API are written to an audit log so server owners can see who changed what and when. Audit logs are visible to authorized staff of that server.
Moderation and audit data for a server are visible to that server's authorized staff. Cross-server visibility is limited to Shield, which only contains external Roblox users (see the Shield section above).
We use your data to provide verification services, maintain role synchronization, deliver moderation features, and power all other features you have configured.
Your information helps us detect and prevent fraudulent activity, abuse, and unauthorized access to our systems.
Anonymous usage data helps us understand how users interact with Technified and improve the platform.
All data is encrypted in transit using TLS 1.3. Session tokens are stored in HttpOnly cookies with AES-256 encryption applied to sensitive stored values.
We implement strict access controls and authentication measures to protect your data from unauthorized access.
All endpoints are protected by Cloudflare's global DDoS mitigation, ensuring availability and protection against volumetric attacks.
We conduct regular security audits and vulnerability assessments to ensure your data remains protected.
We never sell your personal information to third parties. Your data is yours.
We use Cloudflare Workers for hosting and CDN. We share only the minimum necessary data with service providers who help us operate Technified.
We may disclose information if required by law, court order, or to protect our rights and the safety of our users.
Discord and Roblox account links are kept while your account is active. If you remove the link or stop using Technified for 24 months, the link is deleted.
Server configuration, role bindings, and moderation records are kept while the bot is in your server. If the bot is removed, this data is retained for 90 days in case you reinstall, then deleted.
Verification logs, API access logs, and audit logs are retained for 90 days, after which they are deleted automatically.
Open tickets are kept while the ticket is active. Transcripts of closed tickets are kept for as long as the server keeps them, or until deleted on request.
Shield entries are retained as long as they remain valid. Entries can be removed earlier on substantiated request. See the Shield section above.
Encrypted backups may retain copies of deleted data for up to 30 days after deletion before they roll off.
You can request access to your data or request deletion at any time by contacting us at privacy@technified.xyz.
You have the right to receive your data in a structured, machine-readable format upon request.
You can opt out of our services at any time by removing Technified from your Discord server. Stored data will be retained only as required by law.
You must be at least 13 years old to use Technified, consistent with Discord's and Roblox's Terms of Service.
We do not knowingly collect personal data from users under 13. If we become aware that we have collected such data, we will delete it promptly.
If you have any questions about this policy or how we handle your data, reach out.